Last updated: 6 September 2017
Your privacy is important to us at Aginic.
We comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
Collection of personal information
If you contact us, we will collect your name and any other identifying information you provide, such as an email address or phone number.
Website analytics and links
We use Google Analytics to help us understand website traffic and webpage usage. The website traffic data is transmitted to Google via their network of data centres located in Americas, Asia and Europe.
From time to time, we run events and demos at which we collect personal information from you, such as your name and email address. We do this to contact you, and send you further information about our services. This information is stored in Australia with one of our cloud providers.
Amazon Web Services: https://aws.amazon.com/privacy
Google Cloud Platform: https://www.google.com/policies/privacy
Microsoft Azure: https://www.microsoft.com/en-us/privacystatement/OnlineServices
We may receive your personal information from our partners, which we may use to send you information about our services.
You may contact us at firstname.lastname@example.org to opt-out of our services, or request that we delete your information from our database.
You can also unsubscribe directly through the method we contact you.
- If we send you an email, there will be an unsubscribe link.
- If we post updates via Facebook, you can “unlike” our page and you will no longer receive updates.
- If you receive one of our “tweets”, you can stop following us on Twitter.
- If we use another type of social media, you can opt-out using that service.
- How we protect your personal information
- Depending on how we collect your information, your information is stored in Australia, the United States, Americas, Asia and in Europe.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your personal information is restricted to employees who need it to provide benefits or services to you.
How we deal with complaints and requests
You can request access to your personal information that we hold or make a complaint, by contacting us either by email or by post.
Level 1, 135 Wickham Terrace
Spring Hill QLD 4000
We will respond to your complaint within a reasonable time after we receive it, provided you supply return contact details. If you do not provide return contact details, we will be unable to respond to your complaint, although we will consider its content.